Shipping
SHIPPING INFO
Domestic Shipping
Purchases are made to order and typically take 2-3 business days before shipping out. All orders are shipped via Canada Post. You will be prompted to choose one of they shipping services during checkout (you can preview the different option on the chart below.
International Shipping
Orders will ship out within 2 to 3 business days and how fast packages get to destination varies depending on the shipping service you choose at check out (see chart below), as well as customs. Please note that duties and taxes are your responsibility.
**Please note that you may be charged for duties and customs fees once the parcel reaches its destination country. Unfortunately, we have no control of these fees, so we can't tell you how much you will be charged.
**Any orders returned to us for non-delivery will be automatically refunded minus shipping cost and/or handling fees.
SHIPPING OPTIONS
| Country | Method | Tracking | Speed |
| Canada | Expedited Parcel | Yes | 1 - 7 days |
| Priority | Yes | 1 day | |
| Xpresspost | Yes | 1 - 2 days | |
| USA | Small Packet USA Air | No | 5 - 8 days |
| Tracked Packet USA | Yes | 4 - 7 days | |
| Expedited Parcel USA | Yes | 4 - 7 days | |
| Xpresspost USA | Yes | 2 - 3 days | |
| International | International Parcel Air | No | 12+ days |
| Small Packet International Air | No | 6 - 10 days | |
| Tracked Packet International | Yes | 6 - 10 days | |
| Xpresspost International | Yes | 4 - 7 days |
SHIPPING CHARGES
Shipping carriers could use any of the following when determining how much to charge for shipping:
- Shipping origin
- Shipping destination
- Weight of the shipment
- Value of the shipment (we can not undervalue orders or mark them as gifts.)
- Dimensions of the shipment box
- Dimensional weight
- Requested speed of delivery
For any questions, send us a message below or contact us at my@serumapparel.shop. We'd be happy to help.